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GENERAL ORDERING POLICY

• All orders require payment in full at the time the order is placed.

• If you need a last-minute order, send an email to me and I will do my best to accommodate!

• For more elaborate cakes such as tiered cakes, shaped cakes, and fondant cakes, I require a minimum of two weeks' notice.  This minimum is subject to my availability. I do book quickly for these types of cakes, especially during the wedding season (May-October), and dates may fill up several months in advance.  

• All Special Customized Cake Orders must be placed 7 Days in advance (with Full Payment) before the desired pick-up date

• All Special Wedding Cake Orders must be placed 30 Days in advance (with Full Payment) before the Wedding Cake Delivery Date

• The payment method for placing an order would be through cashapp or Venmo 

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MODIFYING/CANCELING AN ORDER

• Changes and cancellations must be done over the phone or in person.  I do not accept changes via email.

• For most orders, I will not accept changes or cancellations within 48 hours of the completion of the cake.

• For fondant, tiered, and shaped cakes, I will not accept changes or cancellations within 2 weeks of delivery.

• If you must cancel your order, a full refund will be given if the cancellation is received more than 48 hours in advance.  If the cancellation occurs within 48 hours, no refund shall be issued.  

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RETURN POLICIES

I hope you love my products!  It is my policy to show the customer their custom order by taking a picture and sending it to you before they leave for delivery.  I would ask that you carefully look at your order and make sure there were no errors made.  As I consider this process acceptance of the product, and no refunds will be issued in regards to the appearance after it leaves for delivery. 

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If something has gone wrong, please let me know right away!